Technologies

DAY-TO-DAY COMFORT

• 3D Printing on Demand

  • Manage 12 FDM & SLA 3D printers

• CATIA V5

  • Part Design

  • Assembly Design

• Microsoft Office:

  • Excel

  • Powerpoint

EXPERIENCE WITH

• Creo

• SolidWorks

• AutoCAD

• DraftSight

• MatLab

• SimuLink

• NX Nastran

• Femap

• Datcom

Education

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY
Bachelors of Science in Aerospace Engineering
May 2013

• Internal Structural Design

• Stress Analysis

• Stability, Controllability & Flight Testing of Aircrafts

PIMA COMMUNITY COLLEGE
Associates of Science
May 2009

• Mathematics 

• Science

• Engineering

PIMA COMMUNITY COLLEGE
Associates of LIberal Arts
May 2009

• Biological & Physical Sciences

• Mathematics

• Social & Behavioral Sciences

PIMA COMMUNITY COLLEGE
Associates of General Studies
May 2013

• Communication

• Analysis & Critical Thingking

• Computer & Information Literacy

Work Experience

MECHANICAL ENGINEER II
Raytheon missiles & Defense, October 2016 - Present

• Assess & provide mechanical feasibility evaluations by working with factory personnel by using & creating 3D CAD models, mechanical analysis & PowerPoint presentations to drive concepts & ideas

• Drive peer reviews with cross-disciplined diverse engineering teams to document, develop & release technical data packages in record turnaround time by using best practices

• Evaluate drawing changes/initial release drawings against current drawing family trees to determine feasibility & scope of work

• Rack & Stack Test Equipment Instrument Panel feasibility & assembly mechanical design analysis

• Rack & Stack Test Equipment Instrument Panel assembly design & drawing creation using CREO

• Electrical Cable design using CREO Parametric & CREO Schematic & drawing creation

MECHANICAL & RAPID PROTOTYPING DESIGN ENGINEER
Zacarias Engineering, June 2016 - Present

• Work with customer requirements to evaluate, design, develop & deliver 3D CAD models, engineering drawings & or rapid prototypes including reversed engineered obsolete parts

• Developed customized smart displays & pneumatic animatronics by combining mechanical, electrical & software attributes

• Educate clients in material selection based on mechanical & thermal capabilities while providing 3D printing feasibility versus traditional manufacturing methods & market availability

• Design, simulate & optimize a variety of products based on customer requirements

• Develop 3D models, assembly/technical drawings & contributed design modifications to facilitate manufacturing operations using SolidWorks & Catia V5

• Economic Visual Management System Development with an internet-based interface

• On demand 3D Printing services using FDM & SLA 3D Printers

• Model floor plans used for the construction of homes & buildings

• Managed tasks & presented progress to clients using MS Office

• Verified feasibility using analytical/technical skills & engineering analysis coinciding with CAD & FEA software

DIRECTOR OF INVESTMENTS & CUSTOMER RELATIONS
LEAN estates, January 2017 - 2020

• Oversee the investment process for property acquisitions, commercial leasing & business funding

• Business plan development

• Manage portfolio risk, perform qualitative and quantitative research on properties, industry, marketplace, customers and competitors

• Analysis of property values, taxes, zoning, population growth, traffic volume and patterns to determine profitability of investments

• Develop 5 year financial models and projections to determine Cash Flow, Expenses, Cap Rate, Future Equity Appreciation, GRM, Cash-on-Cash, etc.

• Develop acquisition processes and standard operations procedures aligned with business model in order to meet company deadlines and milestones to meet ROI's

• Negotiation with Realtors, Selling Agents and Private Owners with emphasis in Creative Financing

MANUFACTURING ENGINEER
Zodiac Aerospace, October 2016 - Present

• Supporting production in Final Assembly with focal point in Composite Bonding subassemblies in new start-up programs

• Represent production by providing delivery impact during Preliminary Design, Key Characteristics & Readiness Reviews

• Provide Technical Tool Design & Engineering Drawing review through inspection of Key Characteristics & lessons learned

• Facilitating the QRQC methodology to drive a culture of detecting & solving problems aimed to improve KPI metrics

• Root Cause Analysis using 5W2H, Factor Tree Analysis & 5W5E’s to drive technical & systematic corrective actions

• Provided evidence & analysis to initiate a design change resulting in a 18 min decrease of rework time & 37% improved QA

• Initiate time studies to balance new start-up program assembly lines while incorporating Rating & PF&D factors

• Learning Catia V5 to design, optimize & develop Kanban/2-Bin fixtures while supplying engineering drawings for assembly

• Successfully designed, coordinated & implemented two 30’ X 8’ X 3’ Kanban racks one resulting in a 36% increase in production delivery and the other currently in progress

• Conduct quarterly 5S Audits to mentor & drive a continuous improvement culture while building rapport with production 

JUNIOR MANUFACTURING PROCESS ENGINEER
Johnson Controls, April 2016 - September 2016

• Developed manufacturing processes by studying product requirements, demand & applying LEAN tools

• Lead Kaizen events by leading teams of production personnel to ID bottlenecks & develop improvement action plan

• Improved manufacturing efficiency by analyzing work flow, space requirements & equipment layout using AutoCAD

• Responsible for performing time studies, process & data analysis, production line balancing & production support

• Used advanced Excel formulas such as VLOOKUP, HLOOKUP, SUMIFS, INDEX, MATCH, etc. to analyze raw data

• Developed & maintained Operation Description Sheets & Work Instructions to guide production in the assembly of products

• Used SolidWorks to design & develop Kanban/fixtures while collaborating with engineering & the maintenance team to build

PROVIDER SERVICES
Centene Corporation, August 2015 - April 2016

• Liaison between the health plan, providers & members

• Sharped my skills in using sympathy & empathy to train & communicate with customers & colleagues

• Used listening skills to successfully negotiate resolutions in a sympathetic/empathetic approach while maintaining control of call

• Applied LEAN tools to multi-task & navigate multiple systems quickly & accurately in a fast-paced environment while exceeding quality standards

• Responded to telephone or written correspondence inquiries from providers within established time-frames utilizing current reference materials & available resources

• Excelled performance & quality standards based on established contact center metrics including turn-around times

• Researched & identified any processing inaccuracies & escalated to the appropriate site operations team for adjustments

• Identified trends to provide policy or process improvements to support excellent customer service, quality improvement & call reduction

• Independently gathered daily stats to analyze trends and initiate self-continuous improvement action plan

CSR
C3/CustomerContactChannels, November 2014 - August 2015

• Responsible in answering inquiries by researching, exploring & clarifying desired information in a professional manner

• Successfully negotiating resolutions in a sympathetic/empathetic approach while maintaining control of call

• Applied & coached LEAN tools to multi-task & navigate multiple systems quickly & accurately in a fast-paced environment

• Ability to accept & implement new business regulations, policies & procedures

AERONAUTICAL ENGINEER
Stirling Dynamics, July 2013 - June 2014

• Designed, simulated, optimized & developed innovative refueling probe components that eliminates F.O.D. 

• Verified feasibility using analytical/technical skills & engineering analysis coinciding with NX Nastran & FEMAP models

• Utilized conventional methods/hand calculations using standard references like Bruhn / Niu / Flabel / MIL-STD etc.

• Created & incorporated mathematical formulas to create & initialize structural sizing of components within M.S & F.S.

• Developed 3D models, assembly/technical drawings, modified existing designs & contributed design modifications to facilitate manufacturing operations using SolidWorks

• Simulated dynamics of hose whip, cam & follower behavior used during aerial refueling within Matlab/SimMechanics

• Successfully collaborated with cross-functional engineers through verbal/written communication to meet project deadlines

• Managed tasks, prepared technical reports & presented progress to clients & upper management using MS Office

QUALITY ENGINEER INTERN
GE Aviation, May 2012 - August 2012

• ·Applied LEAN tools & techniques to reduce cycle-time & production cost while driving continuous improvement

• Quickly learned new software to run a portable coordinate measuring machine to decrease use of controlled environment room

• Developed a technical user’s manual & coached technicians regarding the use of a new portable coordinate measuring machine

• Gained experience in project management by using visual project timelines & identifying milestones

PROCESS ENGINEERING INTERN & SUPERVISOR
Agricola El Rancho Las Ranas, May 2011 - August 2011

• Lead a 40+ team to cut cost, quality & to maximize production sales surpassing our direct competitor  

• Maintained workflow by monitoring steps of processes, identifying variables, bottlenecks & stopping the line to resolve issues

• Initiated & implemented visual KPI’s to drive friendly competition among employees resulting in an increase of production

• Initiated the design & development of a production fixture to decrease process time & fatigue resulting in a ~38% time decrease

UNIVERSAL AGENT
TeleTech, June 2007 - June 2009

• Multi-tasked in an extremely fast-paced environment

• Answered inquiries by clarifying desired information & resolving problems

• Researched, explored & successfully negotiated resolutions with irate customers while escalating unresolved problems when absolutely necessary

• Sold additional services by recognizing opportunities to up-sell accounts

• Liaison between customer service & delivery center to coordinate & resolve critical inquiries

• Tracked packages by researching, locating, & providing quick & accurate information

RETAIL MANAGER
Arizona Records, May 2004 - May 2007

• Supervised 8 employees

• Completed store operational requirements by scheduling & assigning employees

• Formulated pricing policies by reviewing merchandising activities

• Marketed merchandise by studying advertising, sales promotion & display plans

• Secured merchandise by implementing security systems & quality plan

• Ensured availability of merchandise & services by following consumer trends

• Maintained the stability and reputation of the store by complying with legal requirements